Student Caller
Reports to:
Phonathon Coordinator
Student Managers
Pay:
$10.00/hour
Hours:
Call Center runs Monday through Thursday from 12:00 pm - 1:30 pm and 6:00 pm - 9:00 pm.
Must work a minimum of two shifts per week.
Students may not exceed 20 hours per week.
Overview:
Student Callers are vital to the success of fundraising at Carthage and to maintaining strong relationships with alumni and parents. Students are the best ambassadors to talk about the Carthage experience - because they’re living it!
In this position, students will be making calls out to Carthage alumni, parents, and friends over the fall semester year in order to thank them for their support, update them on current College activities, and identify future gifts planned for the College.
Our goal is to build and maintain positive relationships between Carthage and its constituents. We also raise funds for Carthage, and you will become a key player in what makes Carthage such a positive place for students, alumni, faculty, and staff. This role will teach you valuable job skills such as sales, fundraising, applied marketing, and public relations.
This is a seasonal position that is only through the end of the fall semester of 2022.
Responsibilities and Duties:
- Serve as an ambassador by establishing an open line of communication between the College and its supporters.
- Gain a greater understanding of the College, its organizational structure, and its annual needs for financial support.
- Call constituents (alumni, parents, and friends of Carthage) to build personal rapport, update demographic information, and acquire gifts to the Annual Fund.
- Work with other student callers in a team-oriented environment to achieve institutional goals.
- Handle personal information with extreme confidentiality.
- Have a great time and make new friends!
Qualifications:
- Strong verbal and written communication skills
- Past experience with customer service, sales, and marketing is a plus!
- Ability to maintain positivity and professionalism in high-stress situations
- Ability to think strategically in a fast-paced environment
- Genuine affinity for Carthage College.
Benefits:
- Competitive wages: Student Callers make $10/hour, with opportunities for advancement.
- Build your resume: develop strong fundraising, communication, and marketing skills.
- Network: converse with alumni in various professions throughout the country.
- Incentives: snacks, nightly games, pizza parties, and end-of-semester celebrations!