Network Support Assistant
Provide basic support for connectivity problems
Assist users with Printers including MFP printing and office network printers
Provide basic support for Cable TV
Provide basic support for Telephony
Provide assistance with infrastructure: installation of cables and APs
Create and follow through on the Request Tracker ticketing system
Learn Network Systems: PacketFence, Papercut
Scheduling appointments to assist users with connectivity, and printers
Check campus Wifi Signal in classrooms and dorms (Scanning for Rogue Devices)
Network Closet Maintenance
Other duties as assigned